The Home Try-On is a free service that allows you to pick up to 4 frames and to try them on for 5 working days. The package includes your selected frames, a packing slip and a pre-printed return label.
Unfortunately, MONC Home Try-On is currently available for our UK customers only.
The Home Try-On Service is free, however you will be required to enter your card details for security reasons. Your card details will not be kept on file and you won't be charged a deposit for your frames. If the Home Try On frames are not returned to us, we'll charge the card you paid the deposit with.
If you fail to return your Home Try On frames at the end of the agreed time window, charges will be made to your account. We'll charge the card you used to pay the deposit with. If you need some extra time to try your frames, please email to email@example.com and we'll try to accommodate your request.
Yes, you can order both glasses and sunglasses to try at home.
To return your Home Try-On after 5 days, please replace the shipping label inside the yellow wallet with the returns label provided.
Make sure you include the used red security zip tag inside the trial box as we recycle these once they’ve been used. When you’re ready to send the frames back - zip up the yellow case and use the green security tag to re-seal it.
Take your parcel to your local DPD drop off point: https://www.dpd.co.uk/apps/shopfinder where your Home Try-On will be sent back to us free of charge.
If you are still unsure or have any further questions about sending back your Home Try-On, please call us on 02031760259 or email us at firstname.lastname@example.org.