WARRANTY & REPAIRS

At MONC we believe in fewer better things, it's important to us that your frames will last you as long as possible. This is why each one of our frame comes with a 12 month warranty from the date of purchase covering against any manufacturer fault or defect.

Please note, all claims must be accompanied by proof of purchase and can be submitted via email to info@monclondon.com.

Our lens replacement service is only applicable for sunglasses from our Conscious Collection containing mineral glass lenses. We have chosen to go back to traditional methods and we’re doing so in order to help protect our future. Glass is easier to recycle than plastic and glass lenses happen to be harder than their plastic counterparts so they don’t scratch as easily.They also offer better optical quality and a high refractive index, meaning we can use lovely thin lenses.

Technological advancements mean the risk of smashing glass lenses is smaller than you may imagine. But if you’re still concerned, worry not because MONC is committed to replacing any lenses that fall victim to a poolside incident that results in a crack or shatter. If this should unfortunately happen, please email us at info@monclondon.com for more information.

If something unfortunate should happen, we will have to look at the situation and how bad it is and take it from there. If you think your frames are repairable, please email us at info@monclondon.com for more information.